‘Average knows nothing higher than itself; but talent instantly sees genius.”

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Should Performance management start and end with you? How do you measure yourself, are you: failing, average, a high performer, do you have potential?

‘in short are you self aware?

Leadership will discuss high potential vs high performance in reviews and manage out, diagonally or up accordingly, with the rest left in the middle. Contrast the original performance question with two more;

‘do you want to change or are you actually-

happy just staying put?’

‘does high potential mean you have to-

take a leadership role?’

As Roshan Choxi’s article points out you may have to consider  management just to have a job, as it is the number two opportunity path for a future career, whilst progressively technology automates and  erodes the opportunities of any process role.

World economic forum article by Roshan Choxi (@choxi)

Click….(Great article)

 

Interestingly (in a great article by Adam Vaccaro)

‘According to CEB, 46 percent of employees brought into leadership development programs ultimately fail to meet their business objectives once they assume managerial roles’

BY ADAM VACCARO Staff Writer, Inc:

Click…(Great article)

So if you think your high potential and even if your company agrees you 46% of the time you and they will be wrong.

So whats the cheery side, maybe there isn’t one, maybe if your happy and you know it you  should stay put, at least for now and take comfort in what Jevons paradox probably implies,  that as technology & our capabilities improve our performance, we will still need to improve our performance, so your job is, well, just getting better whilst you stand still

🙂

What does tax, talent & marketing have in common?

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Collaboration:

2 grow revenue and reduce cost.

CFOS:

Need to reduce corporate tax rates;savings can be achieved by moving offices to countries like Malaysia, where you can pay as low as 7% on corporate tax. What impact does your Finance dept make on Human Resources?

Heads of HR: 

Need to reduce the salary bill; this can be achieved by moving headcount to locations like Philippines  where the average salary for a programmer can be 50% less than the Bay area. What impact does your HR make on Finance savings?

Heads of Marketing

Want to sell to bigger audiences; when one advert for a job is seen by 100 people and you hire 1k people marketing can create a 100k people selling moments; Indonesia has 250million people, Philippines has 100million people. What impact does marketing make on hiring communications for your Company?

Whether you are considering Asian countries like Malaysia, Philippines or LATAM countries like Argentina, Brazil or EMEA like Dublin, Poland for your offshore/nearshore delivery centre  a global workforce solution can present a big opportunity across functions.

A cross line of business collaboration may be something you want to consider as a company. Have you created this, I would be fascinated to hear your journey.

Just in Time Performance Management

heart-rate-459226_1920Just In Time performance management. Who needs annual or monthly reviews?

Your day could be

0900hrs You skipped breakfast rushing for work

BPM 160

                Siri called and suggested a bagel on the way to work.

1030hrs: Your heart rate was:

BPM 156

                Fitbit alarm sounded, and said please try some deep breathing exercises

1035hrs: Your heart rate was

BPM 148

                Your boss called and said I saw your BPM on our social dashboard, lets just focus on 3 key points for todays meeting and  “you will be great!!

BPM 132                             

1037hrs: Googled US import tariffs on Chinese hi Tech.

1039hrs: Alibaba confirmed order at 10% lower price than normal supplier.

1040hrs: Your heart rate dropped

BPM 120 

1045hrs: Fitbit Thermos said drink some water. And your sales pitch began

1130hrs: You signed the deal for 2mil USD!

 Your customer said it was the most confident presentation they had seen that day.

1145hrs: HSBC sent me a txt 20k dollar bonus has just been received.

                Your boss rang. I have another deal in USA can you make it?

Siri help, 

Kayak recommend Singapore Airlines business class,

AirBnB has penthouse loft overlooking Central park

Booking.com has an executive suite in the Hyatt.

Uber Executive can pick you up at JFK.

arrived at the Hyatt SPA

BPM 72

1800hrs: Your mum called ‘good job’ on your deal today, your company HR is so wonderful they just sent me some flowers, I am proud of you.

Agile Cats need a hug too. Agile People liked to be included.

animals-617305_1920Performance management should include your contractors, freelancers and consultants.

Accenture publicly announced last year their change to scrap performance reviews. Companies are scrapping their entire annual review process with more immediate feedback on performance & support.

But what about the elastic population that did not have an annual review, has it been overlooked again?

Contractors and Consultants etc are a growing-army in your organization, the people who are agile talent; communities like freelance.com, upwork.com are some of the leading examples of aggregated agile talent communities. Disruptive fast growth companies who are relying on buy of talent solutions rather than build are constantly engaging with communities like these.

Combined with the big push by companies to reduce salary costs and have agile resources it is not surprising that many leaders consider their contingent workforce to be growing. But how does a company leader manage the alignment of expectations and performance management of an agile contracted workforce.

Several practices that work:

Be inclusive 

So often agile talent is left out of company aspirations radar and seen as band-aids despite an increasing need to leverage these assets longer term. I have seen and worked in companies where contractors are not even invited to the annual lunch despite many serving longer than regular employees.

Data analysis vs values

Evaluating  the cost and deliverables is important and perhaps the contractors, particularly on projects, are often more measured on this aspect than permanent employees. However , consider the social fit and your company values, provide access to your companies value assessments because agile talent cares about how it is perceived how it integrated into your community; indeed social media endorsements are public (linkedin)  and this now matters for future career opportunities.

Leadership training

Ensure your current leaders know how to manage agile talent, how to maximize return and engagement, agile talent will so often go on to a new role as an extended alumni sharing their observations of your company to potential customers competitors so make sure their experience is as rewarding as a full time employee, to do this create awareness in your leaders on the importance of seeing agile talent as part of the extended talent workforce community.

Acknowledge contribution

Upwork.com, enables reporting on assignments with likert scales for projects and tracking of costs so you can make an assessment of talent based on quality and cost. What better opportunity to motivate your agile staff than to provide ongoing public dialogue about their performance in a fair and reasonable manner.

Agile talent is now part of your future talent communities that, the dangers of not knowing how to include this extended workforce will be the future obstacles to success of talent management for leaders. Agile talent needs performance management and inclusion as much as permanent employees.

How hr can ; Increase Revenue, Reduce Cost of hiring, and provide better talent than traditional hiring.

communityWhen CEO’s demand:

Revenue growth, Profit increase, Better talent

The Head of HR has to:

Hire faster, better, cheaper talent

Yesterday hiring talent was;

 Let me sell you on a career at our  company

Today hiring talent is:

let’s pull up a chair, have a coffee and chat about a career

Tomorrow’s engagement could be:

Build a community for entrepreneurs

The concept is to build talent communities which are cheaper to manage than regular employees, who can action on business problems immediately as they are agile ; who autonomously self manage their careers reducing your cost of talent.

With talent communities ( crowdsourcing) you can:

“ white label and auction your business problems to talent pools who compete to gain reward and recognition whilst  solving your immediate requirements ; talent who are un-impaired by a corporate career mindset,”

Seven ways of building a great talent community are:

1. Create a socially interactive talent community, don’t have a oneway information send environment.

2. Reward your community with recognition opportunities, people work for respect as well as money so game your talent recognition.

3. Create free training using your corporate university, people manage their careers by constant upgrade of skills, so offer some free training to incentivise talent to join your community.

For 4-7 send me an email: Mark.c.wadsley@oracle.com and or connect with me on linked-in markwadsley@gmail.com.