OCBC bank in Singapore credit their chatbot Emma with a 10m plus delivery in revenue. Chatbot Emma
Chatbots don’t take hours to build, and can be trained with minimal effort, at not much cost, quickly becoming unsupervised support for sales and customer service.
Any company that is not developing or deploying chatbots will be equivalent to someone who thinks that people still listen to voicemail and don’t use messaging apps.
If your not open 247 with chatbots perhaps supported by live chat in a hybrid model or chatbot standalone business models then your likely to be another: “who was that company ” that used to sell that thing?
USA retail jobs are declining at the same if not faster rate than during the global financial crisis: so consumer demand is being satisfied by online delivery; with an every associated increasing appetite for now delivery on product and product support; Chatbots are the obvious solution to providing anytime support.
Retail mall meltdown
KLM are a great indicator of what chatbots can do; voted number one chatbot in reviews last year their bot is a sales force mutliplier.
Chatbot programs can be powered through voice devices like Alexa; so consumers may now book services, using just voice conversation dialogues, the need to even type has been removed; you can manage directly to your calendars arranging all other associated services e.g a car pick up to the airport etc it takes minutes to configure to your chatbot app to a service and minutes to enable your chatbot to these platforms.
Want to know more: visit our blog and join the conversation. Or just try our testing centre chatbot on Facebook click here Modern Sales Marketing and HR Hit the message button ask for a job or just type ‘surprise me’ to see some of the functionality that can be created in hours.